Description : Administrative Officer. Company : Tasmanian Government. Location : Australia

Administrative Officer - Transit Lounge (520113)

Department of Health
Hospitals & Primary Care - Hospitals Sth
Hospitals Sth - Integrated Oprtns Centre Applications must be submitted by Thursday 23 March, 2023 11:55 PM Position details Applications close: Thursday 23 March, 2023 11:55 PM AEST Award/Classification: Health and Human Services (Tasmanian State Service) Award/General Stream, Band 3 Employment type: Part Time Region: South Location: Royal Hobart Hospital Job description: The Integrated Operation Centre at Royal Hobart Hospital has integrated services to work together and provide excellence in health care to ensure a smooth patient journey across the care continuum. Connecting our patients to the right level of care is our priority, including transfers into our health service via our emergency department, the helipad, or by direct admission and out through our transit lounge service to either home, Hospital in the Home or community based support.

The role:

• In accordance with established policies, guidelines, systems and processes, the Administrative Officer - Transit Lounge will:

  • Provide high level administrative and clerical support to staff in the Transit Lounge and the Integrated Operations Centre (IOC).
  • Provide a high standard of customer focused reception duties as well as clerical functions in support of patient care relating to clinical, financial and administrative tasks for patients in the Transit Lounge.
  • Provide high level administrative and receptionist support within the Transit Lounge, undertaking administrative tasks in support of staff and patients in the IOC and the core function of the Unit.
  • Provide frontline clerical support for effective and efficient administration of the Transit Lounge including assisting the general public, patients and clinical staff by managing and directing all incoming calls to the unit, dealing with patient and public enquiries and directing those enquiries, as required, to the relevant personnel.
  • Participate in the collection and recording of statistics and preparation of reports as required.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of Appointment

Fixed Term part time, shift-worker position working 36 hours per fortnight, commencing from 30 April 2023 until 26 April 2025.

• notwithstanding hours to be negotiated with the successful applicant

• Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Salary: $69,574 to $75,199 pro-rata per annum + 10.5% superannuation

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Eligibility:

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

• Conviction checks in the following areas:

• crimes of violence
• sex related offences
• serious drug offences
• crimes involving dishonesty

• Identification check

• Disciplinary action in previous employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Applicant Guide, Statement of Duties, prior to applying for an overview of the duties, program, selection process and selection criteria.

Statement of Duties

• 520113 Administrative Officer - Transit Lounge Band 3 (March 2023) HR23.pdf
• 520113 Administrative Officer - Transit Lounge Band 3 (March 2023) HR23.docx

Applicant Guide

• Department of Health - Applicant Guide June 22.pdf
• Department of Health - Applicant Guide June 22.docx

How to Apply

Apply Online. Please click the "Apply" button on this screen. This ensures important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties.

Please note:

• We do not require a separate statement addressing the selection criteria in the Statement of Duties.
• All attachments must be in Microsoft Word or PDF format.
• Referee details are submitted as part of the online application so make sure you have the contact details of two referees before applying.

For more information

Luke Glassington

Nurse Unit Manager (NUM) - Transit Lounge
03 6166 7799
[email protected]

Important information

The email account you provide when submitting job applications will be used in correspondence to you. It is important that this is kept up to date and monitored regularly.

To update your email address (or contact number), log in to www.jobs.tas.gov.au and look for “Existing applicant login” where you can update your details

The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives.